https://christensennielsen.com
Thanks again for your purchase. And, we’re sorry.
We’re sorry if you received some screw covers with your stainless steel license plate frame that were not ‘up-to-par.’
We hope to make things right for you and thank you in the interim for your patience with us.
Over the past weeks it has come to our attention that the plastic screw covers supplied with the Stainless Steel (SS) License Plate Frame (that you so graciously purchased from us) have an inherent quality issue.
Beside the fact that they won’t hold up as well as the SS frame, we’re learned that many of the plastic screw covers (not all) have been delivered with some of the ‘faux’ chrome coating scratched off.
We took a hard look into the situation, found the ‘root cause’ and decided the best course of action is to replace them all with a new SS model of screw cover.
We want to give you the option of receiving these new Stainless Steel Screw Covers. If you would like, we will send you a set of new SS screw covers (one set for each frame purchased).
To receive yours, please provide the information requested below and we’ll ship you a set for each frame purchased at no cost to you.
Note: By submitting your information you will be opting-in to our email list. We need the information to verify your purchase. Having your information will allow us to communicate any future warranty issues, as well as establish your eligibility to receive and evaluate future products at no cost to you.
Please consider following up with this. We are a small company that will live or die based upon how satisfied our dear customers are. We want to do what is right for you. And we appreciate all feedback.
Please visit https://christensennielsen.com/ for more information