Ring Video Doorbell mounts to any surface, including wood, stucco, brick and cement.
However, some Video Doorbells have trouble snapping into place with the mounting bracket. This is typically caused by security screws blocking the mounting latches or by the bracket not being completely flat against the wall.
See the video above for tips on troubleshooting these issues. If you’re still having trouble mounting your Video Doorbell to the bracket, contact Ring Community Support at 800.656.1918 or help@ring.com for additional assistance.
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